Privacy Policy

[WISE MAN] (“we”, “us”, or “our”) operates the website [https://wiseman.com.my] (the “Site”). We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site or interact with our services.

1. Collection of Personal Data

We may collect and process personal data that you voluntarily provide to us, including but not limited to:

Contact Information: Name, email address, phone number, mailing address.
Transaction Data: Details about payments, orders, and services purchased.
Technical & Usage Data: IP address, browser type, operating system, pages visited, and cookies.

2. Purpose of Data Processing

Your personal data is collected and processed for commercial purposes, including:

To provide, manage, and maintain our services and website functionality.
To process transactions and fulfill orders.
To respond to inquiries, requests, or customer support complaints.
To send promotional updates, newsletters, and marketing materials (subject to your consent).
To comply with legal obligations, regulatory requests, and internal audit requirements.

3. Consent

By using our Site and providing your personal data, you explicitly consent to the collection, usage, and disclosure of your personal data as set out in this Policy. You may withdraw your consent at any time by contacting our Data Protection / Privacy Team (see Section 8).

4. Disclosure of Personal Data

We do not sell or rent your personal data to third parties. We may disclose your personal data to:

Service Providers: Third-party vendors assisting us with website hosting, payment gateways, analytics, and marketing.
Legal Authorities: Regulatory, law enforcement, or government bodies when required by law or judicial process.
Professional Advisors: Lawyers, auditors, and financial advisors.

All third parties are contractually obligated to protect your data and only process it for specified purposes.

5. Security and Retention of Personal Data

Security: We implement technical and organizational security measures (such as SSL encryption and access controls) to prevent unauthorized access, loss, or disclosure.
Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal and accounting requirements.

6. Your Rights Under Malaysian Law

Under the PDPA, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request the correction of inaccurate, incomplete, or out-of-date personal data.
Right to Limit Processing: Limit the scope or manner in which we process your personal data.
Right to Withdraw Consent: Unsubscribe or opt out of receiving promotional communications at any time.

7. Use of Cookies

Our Site uses cookies and tracking technologies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies; however, some features of the Site may not function properly as a result.

8. Contact Information & Rights Requests

If you wish to access or correct your personal data, withdraw consent, or make a privacy-related inquiry or complaint, please contact us:

Email: info@wiseman.com.my
Phone: +60 3 7981 1515
Address: 28-1, Jalan Kuchai Maju 1, Off Jalan Kuchai Lama, 58200 Kuala Lumpur.